Diamond Forever Shipping Policy Summary

Processing and Manufacturing:

• Standard processing time: 6-8 business days.
• Complex designs may take 2-3 weeks.
• Expedited shipping available for additional fees (varies by time of year and design complexity).

Shipping Policies:

• Diamond Forever is responsible for lost shipments.
• Orders over $40,000 or wholesale orders may use armored vehicles.
• International shipping takes 3-21 days and may incur customs fees (customer responsibility).
• All shipments are insured and come with tracking information.
• Packages are shipped discreetly.
• Signature required upon delivery.
• Packages must be shipped to the billing address on the credit card used.

Fees:

• $150 fee for refused packages (includes return shipping and cancellation fee).
• $60 fee for payment disputes.

Additional Notes:

• Customers are bound by Diamond Forever Terms and Conditions.